Head to head · 4 tools

Freshdesk vs FreshService vs Slack vs Weave

Starting price

$19/month

Starting price

$19/month

Starting price

$7.25/month

Starting price

—

Attribute	Freshdesk	FreshService	Slack	Weave
Category	Customer Support & Success	Customer Support & Success	Communication	Communication
Pricing	Paid	Paid	Free tier	Paid
Starting price	$19/month	$19/month	$7.25/month	—
Free tier	No	No	Yes	No
Free trial	Yes	Yes	Yes	Unknown
Deployment	—	—	—	—
API available	Unknown	Unknown	Yes	Unknown
Platforms	ios, android	—	—	—
Certifications	—	—	8	—
Integrations	4	—	2	—
Company	Founded 2010	—	Founded 2009	—
Feature attributes
Sso Saml	— Unknown	— Unknown	✓ Yes	— Unknown
Rbac	✓ Yes	— Unknown	✓ Yes	— Unknown
Mobile App	Ios And Android	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	✓ Yes	— Unknown
Ticketing	✓ Yes	— Unknown	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	✓ Yes	— Unknown	— Unknown	— Unknown
Video Conferencing	— Unknown	— Unknown	✓ Yes	— Unknown
Team Messaging	— Unknown	— Unknown	✓ Yes	— Unknown
Max Participants	— Unknown	— Unknown	— Unknown	— Unknown
Screen Sharing	— Unknown	— Unknown	✓ Yes	— Unknown
Guest Access	— Unknown	— Unknown	— Unknown	— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.