Head to head · 4 tools

Dialpad vs Freshdesk vs RingCentral vs Zoom

Starting price

$15/month

Starting price

$19/month

Starting price

$30/month

Starting price

—

Attribute	Dialpad	Freshdesk	RingCentral	Zoom
Category	Communication	Customer Support & Success	Communication	Communication
Pricing	Paid	Paid	Paid	Freemium
Starting price	$15/month	$19/month	$30/month	—
Free tier	No	No	No	Unknown
Free trial	Yes	Yes	Yes	Unknown
Deployment	Cloud	—	Cloud	—
API available	Unknown	Unknown	Unknown	Yes
Platforms	—	ios, android	ios, android, windows, macos	—
Certifications	—	—	—	1
Integrations	3	4	—	3
Company	Founded 2014	Founded 2010	Founded 2003	Founded 2011
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	✓ Yes
Rbac	— Unknown	✓ Yes	— Unknown	— Unknown
Mobile App	— Unknown	Ios And Android	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	✓ Yes	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	— Unknown	✓ Yes	— Unknown	— Unknown
Video Conferencing	— Unknown	— Unknown	— Unknown	✓ Yes
Team Messaging	— Unknown	— Unknown	— Unknown	✓ Yes
Max Participants	— Unknown	— Unknown	— Unknown	— Unknown
Screen Sharing	— Unknown	— Unknown	— Unknown	✓ Yes
Guest Access	— Unknown	— Unknown	— Unknown	— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.