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Head to head · 4 tools

CustomerGauge vs Freshdesk vs HubSpot Service vs Medallia

Starting price

$19/month

Starting price

$15/month

Starting price

—

Attribute
CategoryAnalytics & Business IntelligenceCustomer Support & SuccessCRM & Customer ManagementCustomer Feedback
PricingPaidPaidFree tierPaid
Starting price—$19/month$15/month—
Free tierNoNoYesNo
Free trialUnknownYesYesNo
Deployment————
API availableUnknownUnknownUnknownUnknown
Platforms—ios, android——
Certifications————
Integrations14——
Company—Founded 2010—Founded 2001
Feature attributes
Sso Saml— Unknown— Unknown— Unknown— Unknown
Rbac— Unknown✓ Yes— Unknown— Unknown
Mobile App— UnknownIos And Android— Unknown— Unknown
Webhooks— Unknown— Unknown— Unknown— Unknown
Data Export— Unknown— Unknown— Unknown— Unknown
Ticketing— Unknown✓ Yes— Unknown— Unknown
Live Chat— Unknown— Unknown— Unknown— Unknown
Knowledge Base— Unknown— Unknown— Unknown— Unknown
Ai Chatbot— Unknown— Unknown— Unknown— Unknown
Omnichannel— Unknown✓ Yes— Unknown— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.