BigCommerce vs Crisp vs HubSpot vs Intercom

BigCommerce+

Starting price

$39/month

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Crisp+

Starting price

$28/month

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HubSpot+

Starting price

$15/month

ViewVisit site ↗

Intercom+

Starting price

$29/month

ViewVisit site ↗

Attribute	BigCommerce	Crisp	HubSpot	Intercom
Category	E-commerce & Commerce	Customer Support & Success	CRM & Customer Management	Customer Support & Success
Pricing	Paid	Free tier	Free tier	Paid
Starting price	$39/month	$28/month	✓ $15/month	$29/month
Free tier	Unknown	✓ Yes	✓ Yes	No
Free trial	Unknown	✓ Yes	✓ Yes (14d)	✓ Yes (14d)
Deployment	—	Cloud	—	—
API available	Unknown	Unknown	✓ Yes	✓ Yes
Platforms	—	—	ios, android	—
Certifications	—	—	—	✓ 5
Integrations	2	2	✓ 23	4
Company	Founded 2009	—	Founded 2006	Founded 2011
Feature attributes
Sso Saml	— Unknown	— Unknown	✓ Yes	✓ Yes
Rbac	— Unknown	— Unknown	✓ Yes	— Unknown
Mobile App	— Unknown	— Unknown	Ios And Android	— Unknown
Webhooks	— Unknown	— Unknown	✓ Yes	✓ Yes
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Hosted Storefront	— Unknown	— Unknown	— Unknown	— Unknown
Multichannel Selling	— Unknown	— Unknown	— Unknown	— Unknown
Inventory Management	— Unknown	— Unknown	— Unknown	— Unknown
Transaction Fees	— Unknown	— Unknown	— Unknown	— Unknown
App Marketplace	— Unknown	— Unknown	✓ Yes	— Unknown
Pipeline Management	— Unknown	— Unknown	✓ Yes	— Unknown
Marketing Automation	— Unknown	— Unknown	✓ Yes	— Unknown
Custom Objects	— Unknown	— Unknown	✓ Yes	— Unknown
Reporting Dashboards	— Unknown	— Unknown	✓ Yes	— Unknown
Ticketing	— Unknown	— Unknown	— Unknown	✓ Yes
Live Chat	— Unknown	— Unknown	— Unknown	✓ Yes
Knowledge Base	— Unknown	— Unknown	— Unknown	✓ Yes
Ai Chatbot	— Unknown	— Unknown	— Unknown	✓ Yes
Omnichannel	— Unknown	— Unknown	— Unknown	✓ Yes

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.