Head to head · 4 tools

AppEQ.ai vs Crisp vs Freshdesk vs Salesforce

Starting price

$99/month

Starting price

$28/month

Starting price

$19/month

Starting price

$25/month

Attribute	AppEQ.ai	Crisp	Freshdesk	Salesforce
Category	AI Voice & Speech	Customer Support & Success	Customer Support & Success	CRM & Customer Management
Pricing	Paid	Free tier	Paid	Paid
Starting price	$99/month	$28/month	$19/month	$25/month
Free tier	No	Yes	No	No
Free trial	No	Yes	Yes	Yes (30d)
Deployment	—	Cloud	—	Cloud
API available	Unknown	Unknown	Unknown	Yes
Platforms	—	—	ios, android	—
Certifications	—	—	—	12
Integrations	—	2	4	22
Company	—	—	Founded 2010	Founded 1999
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	— Unknown
Rbac	— Unknown	— Unknown	✓ Yes	✓ Yes
Mobile App	— Unknown	— Unknown	Ios And Android	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	— Unknown	✓ Yes	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	— Unknown	— Unknown	✓ Yes	— Unknown
Pipeline Management	— Unknown	— Unknown	— Unknown	✓ Yes
Marketing Automation	— Unknown	— Unknown	— Unknown	✓ Yes
Custom Objects	— Unknown	— Unknown	— Unknown	✓ Yes
Reporting Dashboards	— Unknown	— Unknown	— Unknown	✓ Yes
App Marketplace	— Unknown	— Unknown	— Unknown	✓ Yes

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.