Zendesk for E-commerce Pricing
Starting price
$19/month
Pricing model
Paid
Free tier
No
Free trial
No
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Support Team | $19 | month | Email and social ticketing; Basic routing |
| Suite Team | $55 | month | Omnichannel support; Help center; AI agents |
| Suite Professional | $115 | month | Advanced routing; SLAs; Custom analytics |
| Suite Enterprise | — | month | Custom roles; Advanced data privacy; Sandbox environment |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-10-06. Last updated 2026-10-09.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Support Team | $19/month | flat | $19 | $228 |
| Suite Team | $55/month | flat | $55 | $660 |
| Suite Professional | $115/month | flat | $115 | $1,380 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
Zendesk for E-commerce's starting price ($19) is 97% below the Customer Support & Success average of $584.
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