WellnessLiving
WellnessLiving is a comprehensive, all-in-one business management software solution designed for fitness, wellness, and beauty businesses.
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Our verdict
Who it's for
All-in-one business software for fitness, wellness, and beauty industries.
Who should look elsewhere
Contract terms are a recurring complaint, with 2025 and 2026 one-star reviews and BBB filings describing auto-renewal that requires 30-day written notice to escape, fee increases that arrive unannounced, and cancellation friction that often escalates to the Better Business Bureau.
Pros
- +Comprehensive all-in-one solution reduces need for multiple tools.
- +Simplifies online booking and scheduling for clients.
- +Enhances client engagement with dedicated mobile apps.
- +Automates administrative tasks like notifications and waitlists.
- +Provides detailed reporting for business insights.
Cons
- −Contract terms are a recurring complaint, with 2025 and 2026 one-star reviews and BBB filings describing auto-renewal that requires 30-day written notice to escape, fee increases that arrive unannounced, and cancellation friction that often escalates to the Better Business Bureau.
- −The platform is built around group classes and memberships, so businesses that rely on 1:1 appointment booking such as massage therapists, estheticians, stylists, and personal trainers find its scheduling and payment-plan options a poor fit.
- −New operators repeatedly report a steep learning curve and a lengthy, days-long setup, and long-term users describe the interface growing clunky, slow, and glitchy as more features get bolted on.
- −Costs stack beyond the advertised monthly plan through pay-per-SMS charges plus extra fees for a branded mobile app and custom branding, and API access is gated behind billable developer-services consulting rather than self-serve documentation.
Key features
- ✓Online Booking System
- ✓Live Virtual Services (FitLIVE)
- ✓Achieve Client App
- ✓Customizable Scheduling Widget
- ✓Reserve with Google Integration
- ✓Automated Waitlist Management
- ✓Elevate Staff App
- ✓Book-a-Spot Asset Booking (room and equipment reservations)
Pricing
No public pricing plans recorded.
Integrations
ZapierZoom