Usersnap
Usersnap is a visual feedback and bug tracking tool that makes it easy to report issues.
Our verdict
Who it's for
Visual feedback and bug tracking
Who should look elsewhere
Pricing not transparent on website
Pros
- +Easy screenshot and annotation tools
- +Seamless developer tool integrations
- +AI sentiment analysis
- +Customer portal for feature requests
Cons
- −Pricing not transparent on website
- −Can be expensive for large teams
- −Learning curve for advanced features
Key features
- ✓Visual feedback
- ✓Bug tracking
- ✓Screenshot annotation
- ✓Screen recording
- ✓In-app surveys
- ✓Integration ecosystem
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | 20 feedback items; Screen capture; Basic metadata |
| Starter | $69 | month | 5 projects; 5 team seats; 50+ integrations |
| Professional | $249 | month | 20 projects; 20 seats; Customer portal |
Integrations
JiraSlackTrello