UpdateAI
UpdateAI is an AI-powered solution designed for account teams to enhance customer interactions and drive revenue growth.
Our verdict
Who it's for
UpdateAI is designed for account managers, customer success managers, and other customer-facing team members.
Who should look elsewhere
Sales Intelligence
Pros
- +Saves hours on manual meeting prep and follow-up.
- +Automatically surfaces emerging churn risks and revenue opportunities.
- +Provides structured call data for better decision-making.
- +Facilitates cross-functional sharing of customer insights.
- +Allows users to be more present and engaged during meetings.
Cons
- −Sales Intelligence
- −AI & Automation
- −Customer Success
Key features
- ✓Unlimited Meeting Recaps with AI Insights
- ✓Detects Risks
- ✓Commercial Opportunities
- ✓Product Feedback
- ✓Advocacy
- ✓Key Decisions
- ✓and Customer Questions
- ✓Individual and Team Workspaces
- ✓Custom Notetaking Frameworks
- ✓Meeting Prep Cheatsheets
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| NOTETAKER PRO | $39 | month | Unlimited Meeting Recaps with AI Insights and advanced AI workflows; Detects Risks, Commercial Opportunities, Product Feedback, Advocacy, Key Decisions, and Customer Questions in every customer meeting; Individual and Team Workspaces |
| CUSTOMER INTELLIGENCE | $105 | month | Everything in Notetaker Pro, plus...; Customer Hubs with Account level insights and reporting; Ability to upload recordings |