Stunning Dunning
Stunning specializes in recovering failed payments and preventing churn for SaaS and subscription-based businesses.
Our verdict
Who it's for
Automated failed payment recovery and churn prevention for subscription businesses.
Who should look elsewhere
Primary automated integrations are limited to Stripe and Subbly, requiring consultation for other platforms.
Pros
- +Recovers significantly more revenue than basic dunning systems.
- +Automates complex payment recovery processes, saving time.
- +Offers deep insights and visibility into recovery performance.
- +Provides expert human support for specific billing platform questions.
- +Supports multiple communication channels for effective customer engagement.
Cons
- −Primary automated integrations are limited to Stripe and Subbly, requiring consultation for other platforms.
- −Pricing scales with Monthly Recurring Revenue, which might be a higher upfront cost for some businesses.
- −Requires integration with existing billing systems.
Key features
- ✓Automated failed payment recovery
- ✓Smart retries for failed payments
- ✓Customizable dunning emails and SMS
- ✓In-app notification bar for payment issues
- ✓Secure payment update pages with Apple Pay/Google Pay support
- ✓Pre-dunning emails for expiring credit cards
- ✓Backup payment method functionality
- ✓Unpaid reactivation and win-back sequences
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Base Plan (MRR up to $40k) | $120 | month | All features listed; Automated payment recovery; Personalized, custom messaging |
| Failed Payment Consultation | $500 | month | Kick-off call to explore current issues; Research into specific needs and goals; Report outlining action items to improve recovery rate |