Skilljar
Skilljar is an external learning management system (LMS) purpose-built for customer and partner education.
Our verdict
Who should look elsewhere
Customer Success
Pros
- +Purpose-built for external/customer education, not internal training
- +Strong Salesforce integration ties training to retention and NPS
- +Supports multiple monetization models out of the box
- +Scalable from hundreds to thousands of learners
- +Implementation manager included in all plans
Cons
- −Customer Success
Key features
- ✓Branded customer training academy with custom themes
- ✓Self-paced courses and instructor-led training (VILT)
- ✓Certification programs with proctored exams
- ✓Learning paths with personalized sequencing
- ✓Course monetization via subscriptions and credits
- ✓Deep Salesforce CRM integration
- ✓SSO for learners and admins
- ✓Analytics and engagement reporting
- ✓API access for custom integrations
- ✓Content syndication across multiple academies
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Essentials | — | month | 1 Academy site; Unlimited seats and courses; Annual subscription plus an active-user fee |
| Professional | — | month | 2 Academy sites; Content syndication; External management |
| Enterprise | — | month | 3 Academy sites; Premium integrations |
| Content Syndication add-on | $10 | month | $10k official add-on; Embed courses in a customer LMS |
| Data Connector add-on | $25 | month | Starting at $25k; Live Postgres for BI |
| Language Packs add-on | $10 | month | Starting at $10k for 5 languages |