ShippingEasy
ShippingEasy is a comprehensive e-commerce shipping software designed to simplify and optimize the shipping process for online merchants.
Our verdict
Who it's for
Streamline e-commerce shipping with discounted rates, automation, and branded customer experiences.
Who should look elsewhere
Billing tiers do not auto-downgrade, so if a busy month pushes your shipment volume into a higher-priced plan, ShippingEasy keeps you on that pricier tier the following month unless you manually drop back down.
Pros
- +Significant cost savings on shipping rates.
- +Streamlines shipping processes through automation.
- +Centralizes orders from various e-commerce platforms.
- +Provides tools to improve customer post-purchase experience.
- +Offers comprehensive and unlimited customer support.
Cons
- −Billing tiers do not auto-downgrade, so if a busy month pushes your shipment volume into a higher-priced plan, ShippingEasy keeps you on that pricier tier the following month unless you manually drop back down.
- −Multi-package shipments are heavily restricted, with USPS orders unable to be split into multiple boxes on a single shipment and UPS labels bought through ShippingEasy's One Balance excluded as well, forcing you to create separate shipments for those carriers.
- −Printer setup and batch label printing are recurring pain points, with users reporting printers not being recognized, wireless connection failures, and labels that print garbled or without a scannable barcode.
- −Customer support is not available 24/7 and there is no dedicated account manager, so issues that arise during nights, weekends, or peak season can sit unresolved.
Key features
- ✓Multi-Carrier Shipping (USPS, UPS, FedEx, DHL eCommerce, DHL Express, GlobalPost)
- ✓Discounted Shipping Rates (up to 46% off USPS, up to 83% off UPS Daily Rates, up to 78% off GlobalPost)
- ✓Automated Order Import from multiple sales channels
- ✓Automated Shipping Workflows and Rules
- ✓Print Labels, Packing Slips, Pick Lists, and Customs Forms
- ✓Branded Tracking Pages and Customized Tracking Emails
- ✓Customer Marketing Tool for automated and promotional emails
- ✓Real-time Tracking Information
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Starter | — | month | Up to 25 shipments per month; Discounted USPS and UPS shipping rates; Automatic order imports from up to 3 stores or marketplaces |
| Growth | $19.99 | month | Includes everything in Starter; Award-winning customer support via phone, email, and chat; Unlimited stores and marketplaces |