ServiceM8
ServiceM8 is a comprehensive job management software designed for trades and service contractors.
Our verdict
Who it's for
Smart job management software for contractors and service businesses to streamline operations and get more work done.
Who should look elsewhere
Full functionality is optimized for Apple devices, Android app is 'Lite'.
Pros
- +Optimized iOS app for speed and ease of use.
- +Significant increase in job completion rates (30% in 3 months).
- +Comprehensive features covering the entire job lifecycle.
- +Automated client communication improves customer service.
- +Flexible pricing plans including a free tier.
Cons
- −Full functionality is optimized for Apple devices, Android app is 'Lite'.
- −Additional charges for SMS messaging on the free plan.
- −Higher job limits and advanced features are in more expensive plans.
Key features
- ✓Job management (creation, dispatch, documentation)
- ✓Scheduling and staff visibility on map
- ✓Quoting and invoicing (on-site, online acceptance, options)
- ✓Credit card payments (in-app and online)
- ✓Electronic forms and certificates (PDF generation)
- ✓Asset management (tracking details, location, service history)
- ✓Online booking for clients
- ✓Accounting integrations (Xero, MYOB, QuickBooks Online)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month · per seat | 1 User; 30 Jobs per month; 10 AI uses per day |
| Starter | $29 | month · per seat | Unlimited Users; 50 Jobs per month; Unlimited AI uses per day |
| Growing | $79 | month · per seat | Unlimited Users; 150 Jobs per month; Unlimited AI uses per day |
| Premium | $149 | month · per seat | Unlimited Users; 500 Jobs per month; Unlimited AI uses per day |
| Premium Plus | $349 | month · per seat | Unlimited Users; 1500+ Jobs per month; Unlimited AI uses per day |