Sendlane
Sendlane is an e-commerce marketing automation platform designed by merchants for merchants, offering a unified solution for email, SMS, forms, and reviews.
Our verdict
Who it's for
E-commerce marketing teams and business owners are the primary beneficiaries of Sendlane.
Who should look elsewhere
Marketing Automation
Pros
- +Unifies multiple marketing channels into one platform, simplifying management.
- +Offers advanced personalization and automation features to boost sales and retention.
- +Provides strategic support with both AI and human experts, including fast response times.
- +Designed specifically for e-commerce merchants, addressing their unique needs.
- +Includes compliance features for SMS marketing.
Cons
- −Marketing Automation
- −SMS Marketing
- −E-commerce
Key features
- ✓Unified Email
- ✓SMS
- ✓Reviews & Forms platform
- ✓Centralized Customer Data for strategic decisions
- ✓Multi-channel Automations (e.g.
- ✓abandoned cart recovery
- ✓promotions
- ✓back-in-stock notifications)
- ✓Personalized Email Marketing with pre-built templates
- ✓Dynamic Abandoned Cart Emails
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Base Plan | $100 | month | 50 emails per month; Unlimited Profiles; CPM Overage: $0.xx |
| Professional | — | month | Access to 24/7/365 customer support; Assisted onboarding support; 0 - 9,999 Contacts |
| Professional Plus | — | month | Access to 24/7/365 customer support; Assisted onboarding support; Knowledgebase/videos webinars |
| Enterprise | — | month | Access to 24/7/365 customer support; White-glove, custom onboarding; Dedicated Customer Support |
| Enterprise Plus | — | month | Access to 24/7/365 customer support; White-glove, custom onboarding; Dedicated Customer Support |
Integrations
HubSpotIntercomMailchimpSalesforceShopifyStripe