Sendcloud
Sendcloud is a comprehensive shipping platform designed for e-commerce businesses to automate and optimize their parcel delivery process.
Our verdict
Who it's for
Europe's leading shipping platform for e-commerce, streamlining logistics from checkout to returns.
Who should look elsewhere
Label limits on lower-tier plans may restrict high-volume shippers.
Pros
- +Significant time savings on shipping label creation and manual tasks.
- +Access to a wide network of European carriers and discounted rates.
- +Improved customer satisfaction through branded post-purchase communication and easy returns.
- +AI-driven insights and automation help reduce costs and improve efficiency.
- +High uptime (99.99%) ensures reliable shipping operations.
Cons
- −Label limits on lower-tier plans may restrict high-volume shippers.
- −Advanced features like unlimited integrations and detailed analytics are reserved for higher-tier plans.
- −Pricing structure includes a per-label fee in addition to monthly subscription, which can add up for high volumes.
Key features
- ✓Multi-carrier shipping with pre-negotiated rates or own contracts
- ✓100+ Plug & play e-commerce integrations (Shopify, Etsy, Amazon, PrestaShop, API)
- ✓Automated shipping label creation
- ✓Branded tracking pages with promotions
- ✓Multi-channel tracking notifications (Email, SMS, WhatsApp)
- ✓Self-service branded returns portal
- ✓AI-powered smart carrier suggestions
- ✓AI-driven claim handling for delivery issues
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | 1 user; 2 integrations; Sendcloud's shipping rates |
| Lite | $33 | month | 3 users; 3 integrations; 5 shipping rules |
| Growth | $99 | month | 5 users; 5 integrations; 10 shipping rules |
| Premium | $195 | month | 10 users; Unlimited integrations; Unlimited shipping rules |
| Pro | $799 | month | Unlimited users; Unlimited integrations; Unlimited shipping rules |