SaleSmartly
SaleSmartly is an omnichannel customer engagement platform that unifies customer conversations, AI automation, and CRM into a single workspace.
Our verdict
Who it's for
Unify conversations, automate engagement, and boost revenue
Who should look elsewhere
Advanced AI capabilities and custom integrations are limited in the free plan
Pros
- +Centralizes all customer conversations from multiple channels into one platform
- +AI automation reduces response time and prevents lead loss
- +Built-in CRM enables 360° customer view and targeted follow-ups
Cons
- −Advanced AI capabilities and custom integrations are limited in the free plan
- −Some features like API access and dedicated account manager require higher-tier plans
Key features
- ✓Omnichannel inbox for Instagram, TikTok, WhatsApp, Facebook, and more
- ✓AI chatbots with knowledge base integration and multi-language support
- ✓AI agents that qualify leads, translate conversations, and hand off to human agents
- ✓Social CRM with unified customer profiles, tags, and lifecycle stages
- ✓Customer retention tools for automated follow-ups across WhatsApp, email, SMS, and Messenger
- ✓Conversation APIs and webhook integration for custom workflows
- ✓Marketing mass messaging and channel distribution links
- ✓Real-time translation and AI-assisted replies for live agents
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | 成员2; 社媒账号官方通道1; 云托管号1 |
| Pro | $12.72 | month | 成员; 社媒账号官方通道10; 云托管号 |
| Max | $159.2 | month | 成员; 社媒账号官方通道30; 云托管号 |
| Custom | — | month | 专属定制报价为您的团队定制合适的价格套餐 |