Rivo
Rivo is a modern retention platform designed specifically for Shopify Plus merchants.
Our verdict
Who it's for
Boost Shopify Plus loyalty and repeat purchases with a full suite of retention tools
Who should look elsewhere
Limited to Shopify Plus brands with significant GMV for membership product
Pros
- +Deep integration with Shopify Plus, including checkout extensions and customer accounts
- +Highly customizable UX with CSS, custom code blocks, and 50+ app integrations
- +AI Activation Match feature predicts customer next purchases and suggests products
Cons
- −Limited to Shopify Plus brands with significant GMV for membership product
- −Membership installations are capped at a certain number per month to maintain quality support
Key features
- ✓Loyalty programs with points, cashback, and VIP tiers
- ✓Customer accounts with passwordless login, order history, and self-service returns
- ✓Membership subscriptions with recurring billing and exclusive benefits
- ✓Ledger-backed cashback as store credit, not gift cards
- ✓Referral programs and wishlist/saves functionality
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Cashback | $199 | month | Ledger-backed store credit balance; Configurable earn percentage per order; Automatic credit expiry |
| Accounts | $499 | month | Shareable Wishlists and Favorites; Apple and Google Wallet Pass; Passwordless Login and Signup |
| Custom Plan | — | month | On-site Loyalty Touchpoints; Shopify Native Paid Membership Platform; Customizable Checkout Components |
| Scale | $49 | month | 24/7 chat support; Month to month billing; 3 POS locations |
| Plus | $499 | month | 24/7 chat support; Month to month billing; Unlimited POS locations |
| Enterprise | — | month | White-glove onboarding; Dedicated Account Manager; Technical resources at every step |