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Really Simple Systems

Really Simple Systems (now Spotler CRM) is a cloud-based CRM and marketing platform designed specifically for small and mid-size B2B teams.

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Our verdict

Who it's for

Simple CRM for small businesses

Who should look elsewhere

Feature set is basic compared to Salesforce, HubSpot, or Pipedrive

Pros

  • +Genuinely simple interface that non-technical teams can learn in hours
  • +Free plan includes 2 users and 100 accounts with no time limit
  • +Customer support is free on all plans including the free tier
  • +Email marketing is built into the CRM rather than requiring a separate tool
  • +Transparent and affordable pricing for budget-conscious small businesses

Cons

  • −Feature set is basic compared to Salesforce, HubSpot, or Pipedrive
  • −Mobile experience is browser-based only with no native app
  • −Reporting capabilities are limited on lower-tier plans
  • −Marketing automation is only available on Professional and above
  • −The Spotler acquisition has created brand confusion for existing users

Key features

  • ✓Sales pipeline management with visual deal tracking and forecasting
  • ✓Contact and account management with interaction history
  • ✓Built-in email marketing with campaign builder and templates
  • ✓Customer service module with case tracking and SLA management
  • ✓Marketing automation with lead scoring and web tracking
  • ✓Custom fields, objects, and reports without coding
  • ✓Integration with Outlook, Google Workspace, Mailchimp, and Zapier
  • ✓Two-factor authentication and role-based access controls
  • ✓API access for custom integrations on higher plans
  • ✓Mobile-responsive web interface for field sales access

Pricing

No public pricing plans recorded.

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