Qminder
Qminder is a comprehensive platform designed to manage the entire in-person customer journey, from appointment scheduling and check-ins to queue management and service…
Our verdict
Who it's for
Qminder is ideal for businesses and public service organizations that manage a high volume of in-person visitors and appointments.
Who should look elsewhere
Meeting Scheduling
Pros
- +Reduces wait times and lobby congestion
- +Improves customer satisfaction and experience
- +Provides actionable insights for operational efficiency
- +Supports multiple locations and complex workflows
- +Compliant with security standards like GDPR, HIPAA, and SOC 2 Type II
Cons
- −Meeting Scheduling
- −Analytics
- −Customer Support
Key features
- ✓Remote sign-in for visitors
- ✓Visitor website for schedules and wait times
- ✓Self-service check-in kiosks
- ✓Automated and manual two-way SMS customer messaging
- ✓Waiting room TV displays for waitlists and announcements
- ✓Service dashboard for managing visitors and operations
- ✓Real-time service data and performance analytics
- ✓Configurable service flows for different operations
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Starter | $389 | month | Unlimited locations; Unlimited visitors; Unlimited service lines |
| Business | $789 | month | Unlimited locations; Unlimited visitors; Unlimited service lines |
| Premium | $1049 | month | Unlimited locations; Unlimited visitors; Unlimited service lines |
| Enterprise | — | month | Unlimited locations; Unlimited visitors; Unlimited service lines |