Pendo
Pendo is a product experience platform combining analytics, in-app guides, and user feedback.
Our verdict
Who it's for
Understand, guide, and gather feedback on user engagement
Who should look elsewhere
Very expensive
Pros
- +In-app guides
- +Great analytics
- +Session replay
Cons
- −Very expensive
- −Complex setup
Key features
- ✓Product analytics
- ✓In-app guides & walkthroughs
- ✓Session replays
- ✓NPS surveys
- ✓Product roadmaps
- ✓User segmentation
- ✓Feature adoption tracking
- ✓Journey orchestration
- ✓Feedback collection
- ✓Integrations
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | Up to 500 monthly active users; Product analytics; In-app guides |
| Base | — | month | Custom monthly active users; Product analytics; In-app guides |
| Core | — | month | Everything in Base; Session replays; Custom monthly active users |
| Ultimate | — | month | Everything in Core; Net promoter score NPS; Product discovery |