PS
PagerDuty Status Page
PagerDuty Status Pages provide a centralized platform for organizations to communicate their operational status to both external customers and internal stakeholders.
Our verdict
Who it's for
Proactively communicate system status to customers and internal teams with a single source of truth.
Who should look elsewhere
External Status Page subscriber limits apply to lower-tier plans (250-500 subscribers).
Pros
- +Enhances customer trust and satisfaction through transparency.
- +Reduces inbound support requests during incidents and maintenance.
- +Streamlines communication with automated updates and notifications.
- +Provides granular control over who sees what information with public, private, and audience-specific pages.
- +Integrates seamlessly with PagerDuty's incident management for a unified operational view.
Cons
- −External Status Page subscriber limits apply to lower-tier plans (250-500 subscribers).
- −Requires a PagerDuty Incident Response or Customer Service Operations Plan for full functionality.
Key features
- ✓Public Status Pages
- ✓Private Status Pages with SSO access control
- ✓Audience Specific Status Pages with tailored content
- ✓Customizable Layouts (logo, colors)
- ✓Built-in Automation Workflows with human approval
- ✓Email, Slack, and Webhooks Notifications for subscribers
- ✓Scheduled Maintenance announcements
- ✓Incident Templates for consistent messaging
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | 100/month international phone/SMS notifications included; 1 On-call Schedule; 1 Escalation Policy |
| Professional | $25 | month | Free Plan, plus:; Basic Chat Experience (Slack, Microsoft Teams); More international phone/SMS notifications |
| Business | $49 | month | Professional Plan, plus:; Custom Fields; Up to 3 custom Incident Types |
| Enterprise | — | month | Business Plan, plus:; Full Chat Experience with Premium Slack Actions; Incident Workflows: Conditionals, Loops, and Delays |