Onward
Onward transforms the post-purchase experience for e-commerce brands by offering a suite of customer upgrades and protections directly at checkout.
Our verdict
Who it's for
Elevate the post-purchase experience with AI-powered customer upgrades and protection.
Who should look elsewhere
Specific details on integration partners are not explicitly listed
Pros
- +No SaaS fees for merchants
- +Reduces customer service caseload by up to 18%
- +Increases conversions by up to 18%
- +Boosts profitability by up to 8.5%
- +Resolves claims in minutes
Cons
- −Specific details on integration partners are not explicitly listed
Key features
- ✓Checkout+ solution for order upgrades
- ✓Shipping protection against loss, theft, and damage
- ✓Cashback credit offers
- ✓Satisfaction guarantee programs
- ✓Premium shipping options
- ✓Checkout contributions
- ✓AI-powered customer journey optimization
- ✓Self-serve platform for claims, returns, tracking, and editing
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Checkout+ | — | month | Shipping Protection; Cashback Credit; Satisfaction Guarantee |
Integrations
Slack