Little Hotelier
Little Hotelier is a comprehensive all-in-one hotel management software designed specifically for small accommodation providers such as hotels, B&Bs, guesthouses, mote…
Our verdict
Who it's for
The easy all-in-one software for small properties to grow bookings and simplify operations.
Who should look elsewhere
On top of the per-room subscription, the Basic plan charges a 1% booking fee on every reservation processed through the platform, so your software cost climbs as your direct booking volume grows.
Pros
- +Increases bookings and occupancy (reported 10-50% increase)
- +Simplifies daily operations and reduces manual admin (saves 30 minutes/day, 3 hours/day, 35 mins/booking)
- +Provides access to a wide distribution network (450+ channels)
- +User-friendly interface and fast setup (under an hour)
- +Offers 24/7 customer support in 10 languages
Cons
- −On top of the per-room subscription, the Basic plan charges a 1% booking fee on every reservation processed through the platform, so your software cost climbs as your direct booking volume grows.
- −Support is handled through online channels with no direct phone line, and reviewers report slow response times and inconsistent agent knowledge when time-sensitive issues come up.
- −Group and multi-room block reservations are a weak spot, with reviewers rating the group booking functionality poorly, which frustrates properties that regularly handle block bookings.
- −Users report the platform can feel slow and occasionally glitchy, with sluggish performance getting in the way of day-to-day front-desk operations.
Key features
- ✓Channel Manager (450+ booking channels)
- ✓Direct Booking Engine (website and Facebook bookings)
- ✓Property Management System (PMS)
- ✓Centralized Calendar for reservations
- ✓Automated Guest Communications
- ✓Contactless Payment Processing
- ✓Competitor and OTA rate comparison
- ✓Mobile App for on-the-go management
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Pro Limited Time Offer | — | month | 24/7 phone, chat and email support; Onboarding specialist; Channel Manager |
| Revenue Optimiser | — | month | No booking fees for the first 3 months; 24/7 phone, chat and email support; Onboarding specialist |
| Pro | — | month | 24/7 phone, chat and email support; Onboarding specialist; Channel Manager |