Kommo
Kommo is the world's first conversational CRM designed to help businesses manage client communications and sales processes directly within popular messaging apps.
Our verdict
Who it's for
Boost sales and manage client communications across all messaging apps in one unified CRM.
Who should look elsewhere
No free plan available, only a 14-day free trial.
Pros
- +Consolidates all client communication from various messaging apps into one place.
- +Offers powerful AI and automation tools to streamline sales and customer service.
- +Provides a clear visual overview of the sales pipeline.
- +No-code bot builder makes automation accessible without technical skills.
- +Enhances client engagement by meeting them on their preferred communication channels.
Cons
- −No free plan available, only a 14-day free trial.
- −Pricing is per user, which can add up for larger teams.
- −Focus primarily on messaging apps, which might not suit all business communication needs.
Key features
- ✓Unified Inbox for all messaging apps (WhatsApp, Instagram, Facebook, Telegram)
- ✓AI Agent for answering FAQs, recommending products, and selling 24/7
- ✓Customizable Sales Pipelines for visual lead tracking
- ✓No-code Salesbot for automation and lead nurturing
- ✓Messaging Campaigns for broadcast messages
- ✓Automated Workflows for data entry, lead assignment, and task setting
- ✓Complete Client Profiles with communication history, notes, and tasks
- ✓Task Management with reminders and calendar integration
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Base | $15 | month · per seat | 2,500 active leads per user; 12,500 contacts & companies per user; Unified inbox |
| Advanced | $25 | month · per seat | 5,000 active leads per user; 25,000 contacts & companies per user; Unified inbox |
| Enterprise | $45 | month · per seat | 10,000 active leads per user; 50,000 contacts & companies per user; Unified inbox |