Jeli
Jeli, now part of PagerDuty, is a post-incident analysis platform designed to help organizations learn from every incident.
Our verdict
Who it's for
Transform incidents into learning opportunities for more resilient systems and teams.
Who should look elsewhere
Specific pricing details are not publicly available.
Pros
- +Transforms incidents into learning opportunities.
- +Streamlines the creation of incident timelines and reports.
- +Provides actionable recommendations for continuous improvement.
- +Helps identify root causes and contributing factors to incidents.
- +Facilitates a shift from reactive to proactive incident management.
Cons
- −Specific pricing details are not publicly available.
- −Requires integration with existing tools, which may involve setup time.
Key features
- ✓Post-Incident Analysis
- ✓Cross-Incident Insights
- ✓Narrative Builder for timeline creation
- ✓Categorization and tagging of incident reports
- ✓Integration with existing tech stacks
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | On-call and incident response for small teams; Up to 5 users; 100/month international phone/SMS notifications |
| Professional | $21 | month | Out-of-the-box incident response; Basic Chat Experience (Slack, Microsoft Teams); More international phone/SMS notifications |
| Business | $41 | month | Advanced and semi-customizable incident management for growing teams; Custom Fields; Up to 3 custom Incident Types |
| Enterprise | — | month | End-to-end incident management for the entire lifecycle; Full Chat Experience with Premium Slack Actions; Incident Workflows: Conditionals, Loops, and Delays |