J
Jam
Jam is a browser extension designed to streamline the bug reporting process for product teams.
Our verdict
Who it's for
One-click bug reports with automatic technical details for developers.
Who should look elsewhere
Free plan has limitations on Jams per month and recording time.
Pros
- +Significantly reduces time spent on bug reproduction and reporting.
- +Empowers non-technical team members to submit detailed bug reports.
- +Eliminates miscommunication between QA and development teams.
- +Provides all necessary technical context automatically, saving developer time.
- +Seamless integration with existing team workflows and tools.
Cons
- −Free plan has limitations on Jams per month and recording time.
- −Some advanced features like SAML/SSO are only available on the Enterprise plan.
Key features
- ✓One-click bug reporting
- ✓Automatic capture of device and browser information
- ✓Automatic capture of console logs
- ✓Automatic capture of network logs
- ✓Automatic capture of reproduction steps
- ✓Backend tracing
- ✓Instant replay of user actions
- ✓Annotation tools (markup, blur, edit)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Starter | — | month | Basic features; 30 Jams / month; Standard recording time (5 minutes) |
| Team | $14 | month | Everything in Starter; Unlimited Jams; Intercom integration |
| Enterprise | — | month | Everything in Team; Unlimited Intercom Jams; Auto-blur incoming Customer Support Jams |
Integrations
NotionGitHubJiraLinearSlackAsanaFigmaAirtable