HotelRunner
HotelRunner is a comprehensive, sales-first platform designed for various hospitality businesses, including hotels, B&Bs, vacation rentals, hostels, and even groups an…
Our verdict
Who it's for
An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.
Who should look elsewhere
Specific pricing details are not publicly available, requiring a demo request.
Pros
- +Comprehensive suite of tools covering sales, marketing, and operations.
- +Supports various property types including hotels, B&Bs, and vacation rentals.
- +Includes AI-powered automated pricing and competitor analysis.
- +User-friendly interface and mobile application for remote management.
- +Strong customer support and dedicated consultancy options.
Cons
- −Specific pricing details are not publicly available, requiring a demo request.
- −The extensive feature set might have a learning curve for new users.
- −Reliance on third-party integrations for payment systems may vary by region.
Key features
- ✓Property Management System (PMS)
- ✓Guest Relationship Management (GRM)
- ✓Review Center
- ✓Mobile App for management
- ✓HotelRunner POS
- ✓Group Hotel Management
- ✓Channel Manager
- ✓Metasearch integration
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| ESSENTIAL Manage | $0.75 | month | Front desk; Basic reporting; Unlimited users |
| ESSENTIAL Sell | $1.25 | month | Channel manager; Central reservation system; Booking engine |
| ESSENTIAL Complete | $1 | month | All products in the Manage plan; All products in the Sell plan; Unlimited users |
| Advanced Automate | — | month | Autopilot; Review center; Custom apps |
| Advanced Explore | — | month | Insights; Competition analysis |
| Advanced Complete | — | month | All products in the Automate plan; All products in the Explore plan |