Heyy
Heyy is a unified customer communication platform that leverages AI employees to automate sales, marketing, and support conversations across live chat, WhatsApp, Insta…
Our verdict
Who it's for
Automate sales, marketing, and support with AI employees
Who should look elsewhere
Credit-based usage may require monitoring for high-volume businesses
Pros
- +Scales customer support without hiring more agents
- +Provides 24/7 instant responses across all channels
- +Increases conversion rates by re-engaging leads and never missing follow-ups
Cons
- −Credit-based usage may require monitoring for high-volume businesses
- −Advanced features like sensitive chats and priority support are limited to higher-tier plans
Key features
- ✓AI employees that automate conversations across multiple channels
- ✓Smart Flow Engine for customizable, outcome-based automation rules
- ✓Omnichannel inbox unifying WhatsApp, Messenger, Instagram, and web chat
- ✓Escalation logic with context and sentiment awareness for human handoff
- ✓Mini CRM for lead capture, qualification, and assignment
- ✓Campaigns and automations for scheduled and recurring messaging
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Hobby | $49 | month | 1 user; 1,000 /month; 1 AI employee |
| Pro | $149 | month | Everything in Hobby +; 5 users; 6,000 credits/month |
| Ultra | $499 | month | Everything in Pro +; 10 users; 20,000 credits/month |
| Enterprise | — | month | Everything in Ultra +; Higher limits; SLAs |