Heymarket
Heymarket is an omnichannel business texting platform designed to centralize and streamline customer communication across various channels.
Our verdict
Who it's for
Centralize and streamline all your business text and email communications in one shared inbox.
Who should look elsewhere
No explicit mention of a free tier or trial, suggesting it's a paid-only service.
Pros
- +Centralizes all communication channels into one platform, improving visibility and efficiency.
- +Offers powerful automation capabilities for various business functions (sales, marketing, support, HR).
- +Includes AI features like translation and suggested replies to enhance communication quality and speed.
- +Provides robust security and compliance features (SOC 2 Type 2, TCPA, HIPAA).
- +Seamlessly integrates with popular CRMs and offers a flexible API for custom integrations.
Cons
- −No explicit mention of a free tier or trial, suggesting it's a paid-only service.
- −Some features like email campaigns and email automation are listed as "coming soon".
Key features
- ✓Omnichannel shared inboxes (SMS, email, popular messaging apps)
- ✓Group messaging
- ✓Automated workflows and campaigns
- ✓AI-assisted messaging (translation, suggested replies, message tuning, summaries)
- ✓CRM and business app integrations (Salesforce, HubSpot, custom API)
- ✓Enterprise administration (custom roles, permissions, directory sync)
- ✓Compliance management (10DLC, CAN-SPAM, opt-in management)
- ✓Private comments and @mentions for team collaboration
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Standard | $49 | month | 2 way messaging and email; Shared inbox; Conversation management |
| Plus | $99 | month | Features in Standard; Lists and campaigns; Automations |
| Pro | $199 | month | Features in Plus; AI Advanced; API access |
| Enterprise | — | month | Features in Pro; Custom users; Custom feature configuration |
Integrations
SlackZapierHubSpotSalesforceMicrosoft Teams