Gistly AI
Gistly AI provides AI-powered analytics and tools designed to enhance customer interactions across sales, support, and collections teams.
Our verdict
Who should look elsewhere
Analytics
Pros
- +Ensures 100% compliance monitoring across all interactions.
- +Provides real-time guidance to agents, improving consistency and efficiency.
- +Offers deep customer insights for targeted coaching and performance improvement.
- +Reduces manual QA efforts with automated scoring and risk detection.
- +Applicable across multiple departments: sales, support, and collections.
Cons
- −Analytics
- −Customer Support
Key features
- ✓AI agent for quality scoring and risk flagging
- ✓100% conversation coverage (calls
- ✓emails
- ✓tickets)
- ✓Time-stamped compliance red flags
- ✓Customer insights on objections and sentiment
- ✓Unified knowledge base for SOPs and playbooks
- ✓Real-time agent assist and next steps
- ✓Answer accuracy with source links
- ✓Monitoring for Voice AI Agents (testing and production)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Starter | $24 | month | Tasks support; Basic analytics; Smart notifications |
| Scale | $32 | month | Daily tasks; Company data; Automations creator |
| Grow | $50 | month | Daily tasks; Company data; Optimization |
| Enterprise | — | month | Access to all investment AI; Custom analytics options; Pro AI & logic |