Five9 Pricing
Starting price
$119/month
Pricing model
Paid
Free tier
No
Free trial
Yes
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Digital | $119 | month | Chat, Email, SMS/MMS; AI Summaries; Live Transcription |
| Core | $159 | month | All channels + Voice; AI essentials; Full platform access |
| Plus | — | month | All channels; Advanced AI capabilities; Full platform features |
| Enterprise | — | month | Advanced AI; Workforce Engagement Management; Most comprehensive offering |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-09-30. Last updated 2026-10-09.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Digital | $119/month | flat | $119 | $1,428 |
| Core | $159/month | flat | $159 | $1,908 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
Five9's starting price ($119) is 80% below the Customer Support & Success average of $584.
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