Demodesk
Demodesk is an AI-powered sales platform designed to transform conversations into revenue by automating various aspects of the sales cycle.
Our verdict
Who it's for
AI-powered platform to automate sales conversations, CRM updates, and coaching for revenue growth.
Who should look elsewhere
The built-in video meeting platform can be unreliable, with reviewers reporting frequent connection, audio, and video failures that force calls off the platform unless every participant has a very strong internet connection.
Pros
- +Significantly reduces manual administrative tasks for sales teams.
- +Provides real-time coaching and actionable feedback to improve sales performance.
- +Offers comprehensive insights into pipeline, GTM strategy, and team performance.
- +Ensures high CRM data accuracy and eliminates manual updates.
- +Combines multiple sales tools into a single, integrated platform.
Cons
- −The built-in video meeting platform can be unreliable, with reviewers reporting frequent connection, audio, and video failures that force calls off the platform unless every participant has a very strong internet connection.
- −The AI transcription struggles with speaker recognition and commonly misattributes who said what, and accuracy drops noticeably when calls have background noise or people talking over each other.
- −You cannot cancel your subscription online; canceling requires contacting support directly, which reviewers flag as an unusual friction point for a SaaS product.
- −The admin interface is widely described as hard to navigate, and a redesign left long-time users unable to find settings, while mobile support remains limited.
Key features
- ✓AI Assistant for recording, transcription, summaries, follow-ups, and CRM filling
- ✓AI Coach for instant call reviews, custom scorecards, and deal risk identification
- ✓AI Analyst for pipeline, go-to-market, product, and performance insights
- ✓AI CRM Concierge for automated CRM updates with zero setup
- ✓Secure video meetings with real-time coaching playbooks
- ✓Workflow automation for meeting preparation and CRM logging
- ✓Interactive screen sharing with co-browsing and whiteboards
- ✓Automated meeting scheduling with booking links and routing forms
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Viewer | — | month | Access all your teams recordings; Analyse reports; Gain insights |
| Coaching & AI | $53 | month | AI Assistant: Recording & Transcription, AI Summary, AI Follow-up, AI CRM Sync; AI Coach: AI Scoring, Custom Scorecards, Conversation Intelligence; AI Analyst: Go-To-Market Insights, Product Feedback, Performance Insights |
| Enterprise | — | month | Everything in Coaching & AI; Custom onboarding; Premium support |