Customerly Pricing
Starting price
$19/seat/month
Pricing model
Paid
Free tier
No
Free trial
Yes
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Core | $19 | month | 10/mo AI Conversations included; $0.45 Additional AI Conversation; AI Only Support Type |
| Growth | $69 | month | 20/mo AI Conversations included; $0.45 Additional AI Conversation; AI-first + 48h reply Support Type |
| Ultimate | $99 | month | 50/mo AI Conversations included; $0.45 Additional AI Conversation; <30mins reply Support Type |
| Core (billed annually) | $16 | month | 10/mo AI Conversations included; $0.45 Additional AI Conversation; AI Only Support Type |
| Growth (billed annually) | $59 | month | 20/mo AI Conversations included; $0.45 Additional AI Conversation; AI-first + 48h reply Support Type |
| Ultimate (billed annually) | $84 | month | 50/mo AI Conversations included; $0.45 Additional AI Conversation; <30mins reply Support Type |
| Essentials | $9 | month | 10 AI Conversations included; 500 Monthly Interactions; Perfect for startups getting started with AI support and essential features. |
| Pro | $99 | month | 20 AI Conversations included; 1,000 Monthly Interactions; Built to scale with smart automation and tools that grow with your team. |
| Expert | $229 | month | 50 AI Conversations included; 5,000 Monthly Interactions; For global teams needing top-tier security, deep insights, and multi-locale support. |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-10-04. Last updated 2026-10-07.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Core | $19/month | flat | $19 | $228 |
| Growth | $69/month | flat | $69 | $828 |
| Ultimate | $99/month | flat | $99 | $1,188 |
| Core (billed annually) | $16/month | flat | $16 | $192 |
| Growth (billed annually) | $59/month | flat | $59 | $708 |
| Ultimate (billed annually) | $84/month | flat | $84 | $1,008 |
| Essentials | $9/month | flat | $9 | $108 |
| Pro | $99/month | flat | $99 | $1,188 |
| Expert | $229/month | flat | $229 | $2,748 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
Customerly's starting price ($19) is 97% below the Customer Support & Success average of $584.
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