Consio
Consio is an AI-powered phone platform specifically designed for Shopify merchants to automate and optimize their customer outreach and support.
Our verdict
Who it's for
The AI phone platform for Shopify merchants to drive revenue and enhance customer experience.
Who should look elsewhere
Primarily focused on Shopify merchants, limiting use for other e-commerce platforms.
Pros
- +Drives significant revenue through phone outreach, as evidenced by case studies.
- +Provides 24/7 inbound support, improving customer experience.
- +Offers unlimited agents and seats without per-seat fees.
- +Usage-based pricing ensures payment only for active engagement.
- +Seamless integration with Shopify and Klaviyo for targeted campaigns.
Cons
- −Primarily focused on Shopify merchants, limiting use for other e-commerce platforms.
- −Cost can scale with high call volume, though it is usage-based.
- −Relies on AI voice agents, which may not always replicate human nuance for all customer interactions.
Key features
- ✓AI voice agents
- ✓Ecommerce Power Dialer
- ✓Outbound call campaigns
- ✓Inbound & outbound SMS
- ✓Order and revenue attribution
- ✓Complete analytics suite
- ✓AI call summaries and transcripts
- ✓Native Shopify integration
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Base Plan | $60 | month | 400 minutes; Unlimited seats; AI voice agents |
| Additional Call Minute | $0.1 | month | — |
| Additional SMS | $0.016 | month | — |
| Additional AI Voice Agent Minute | $0.3 | month | — |
| Extra Phone Numbers | $9 | month | — |