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Cloudbeds
Cloudbeds is a comprehensive hospitality management platform that unifies operations, distribution, guest experience, and revenue marketing solutions for lodging busin…
Our verdict
Who it's for
The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.
Who should look elsewhere
Pricing is not transparently listed and requires a quote.
Pros
- +Unifies multiple critical hospitality functions into one platform.
- +AI-powered features enhance revenue, forecasting, and guest experience.
- +Significant improvements reported in direct bookings, occupancy, and RevPAR.
- +Reduces training time for staff and automates many tasks.
- +Flexible and scalable for various property types and sizes.
Cons
- −Pricing is not transparently listed and requires a quote.
- −Requires integration with existing systems, which might have a learning curve.
- −Reliance on a single platform for critical operations could be a single point of failure.
Key features
- ✓Property Management System (PMS)
- ✓Channel Manager (zero additional commissions)
- ✓Booking Engine (maximizes direct bookings)
- ✓Guest Experience solution (digital check-in, AI chat)
- ✓Reputation Management (centralized insights, automated responses)
- ✓Revenue Intelligence (AI-powered pricing recommendations, forecast accuracy)
- ✓Guest Marketing CRM (targeted emails, unified guest profiles)
- ✓Digital Marketing (automated advertising for metasearch, retargeting)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Flex | — | month | PMS; Payments; Marketplace |
| One | — | month | Cloudbeds Distribution included; Everything in Flex (Cloudbeds PMS, Cloudbeds Payments, and Marketplace); Channel Manager |
| Experience | — | month | Cloudbeds Distribution optional; Everything in One (Cloudbeds PMS, Cloudbeds Payments, Marketplace, Channel Manager, and Booking Engine); Guest Experience |
| Enterprise | — | month | Custom packages available; Cloudbeds Distribution optional; Bespoke solutions for hospitality group, brand, or management company |