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Chaskiq
Chaskiq is an open-source messaging platform designed to enhance customer communication for marketing, support, and sales teams.
Our verdict
Who it's for
The front line of your customer experience for marketing, support & sales.
Who should look elsewhere
Requires technical knowledge for self-hosting and installation.
Pros
- +Open-source and self-hostable, offering flexibility and cost control.
- +Extensible with a robust plugin architecture for diverse functionalities.
- +Consolidates multiple communication channels into a single platform.
- +Supports advanced automation for both customer self-service and agent routing.
Cons
- −Requires technical knowledge for self-hosting and installation.
- −Premium support and specific new feature developments are paid add-ons.
Key features
- ✓Web Chat with plugin architecture
- ✓Campaigns (Banners, Outbound automation, Inbound automation)
- ✓Routing Bots with audience targeting
- ✓Unlimited Inboxes (Twitter, Whatsapp, Facebook Messenger, Telegram integration)
- ✓Multiple campaign modes (mass emails, popups, guided tours)
- ✓Automation Flows for self-care and agent routing
- ✓Help Center for articles and content collections
- ✓Reporting with custom graphics
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Self Hosted Premium Support | $599 | month | All in one Support & installation; Support on installation; Monthly updates |
| Standard self-hosted support | $150 | month | Expedite platform support; Your chaskiq questions answered quickly; Questions answered with priority |
| One time Installation | $199 | month | We install the platform on your cloud, one time, no subscriptions |