Bookboost CRM
Bookboost is a comprehensive CRM specifically designed for the hospitality industry, enabling hotels and accommodations to enhance guest communication and operational…
Our verdict
Who it's for
Elevate guest experiences and streamline operations with a hospitality-focused CRM.
Who should look elsewhere
No free tier is mentioned, indicating it's a paid solution.
Pros
- +Specifically tailored for the unique needs of the hospitality industry.
- +Consolidates all guest communication into a single platform, reducing manual effort.
- +Automates guest interactions and marketing, saving staff time.
- +Provides a unified view of guest data for better personalization and decision-making.
- +Enhances guest experience through a dedicated web app for self-service.
Cons
- −No free tier is mentioned, indicating it's a paid solution.
- −Specific integration details with existing Property Management Systems (PMS) are not explicitly detailed.
- −The learning curve for designing complex guest journeys and automation might require initial training.
Key features
- ✓Multi-Channel CRM for personalized guest journeys
- ✓Unified Inbox for all guest communications
- ✓Guest Web App for online check-in/out and information sharing
- ✓Customer Data Platform (CDP) for consolidated guest data
- ✓Audience segmentation for targeted messaging
- ✓Automated one-time campaigns and entire guest journeys
- ✓Online check-in and check-out functionality
- ✓Guest feedback collection
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Unified Inbox | $4 | month | Messaging channels; OTA messaging; Collaboration tools |
| CRM Starter | $3 | month | — |
| CRM Expert | $6 | month | Customer data platform; Multi-property overview; Guest profiles |
| Unified Inbox (Yearly) | $36 | month | Messaging channels; OTA messaging; Collaboration tools |
| CRM Starter (Yearly) | $27 | month | — |
| CRM Expert (Yearly) | $54 | month | Customer data platform; Multi-property overview; Guest profiles |
| Add-ons | $1 | month | Online check-in; Digital Interactive Guide; Guest feedback |