BoldDesk Pricing
Starting price
$12/month
Pricing model
Paid
Free tier
No
Free trial
Yes
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Scale | $12 | month | Unlimited Articles; Unlimited End Users; Unlimited Tickets |
| Momentum | $25 | month | Unlimited Articles; Unlimited End Users; Unlimited Tickets |
| Enterprise | $39 | month | Unlimited Articles; Unlimited End Users; Unlimited Tickets |
| AI Add On - AI Agent for Every Channel | $20 | month | Instant 24/7 answers on every channel; Adaptive to high-volume spikes; Reduces workload for your support team |
| AI Add On - AI Copilot to Boost Your Support | $20 | month | Unlimited AI: no usage caps; Personalized, context-aware responses in seconds; Instant conversation summaries for faster resolutions |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-10-10. Last updated 2026-10-12.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Scale | $12/month | flat | $12 | $144 |
| Momentum | $25/month | flat | $25 | $300 |
| Enterprise | $39/month | flat | $39 | $468 |
| AI Add On - AI Agent for Every Channel | $20/month | flat | $20 | $240 |
| AI Add On - AI Copilot to Boost Your Support | $20/month | flat | $20 | $240 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
BoldDesk's starting price ($12) is 98% below the Customer Support & Success average of $584.
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