Birdeye
Birdeye is an all-in-one customer experience platform for local businesses and enterprises.
Our verdict
Who it's for
Manage reviews, surveys, and customer interactions
Who should look elsewhere
Enterprise focused
Pros
- +Multi-location support
- +AI automation
- +200k+ businesses use it
Cons
- −Enterprise focused
Key features
- ✓Review management
- ✓Surveys
- ✓Listings
- ✓Messaging
- ✓Payments
- ✓AI marketing
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Starter | $299 | month | Review collection; Review monitoring; Basic listings |
| Growth | $399 | month | All Starter features; Advanced text messaging; Review campaigns |
| Dominate | $499 | month | Full feature set; Advanced review campaigns; Chatbot capabilities |
Integrations
SalesforceZapierShopify