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ALICE

Alice is a comprehensive hotel operations software designed to enhance efficiency and guest experience in high-end, luxury, and multi-outlet hotels.

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Our verdict

Who it's for

Optimize hotel operations, communication, and guest satisfaction for luxury properties.

Who should look elsewhere

No free trial or free tier publicly advertised

Pros

  • +Significantly improves on-property communication and efficiency
  • +Enhances guest satisfaction by ensuring quick issue resolution
  • +Reduces operating costs and optimizes labor management
  • +Provides clear, forward-looking insights for management and ownership groups
  • +Specifically tailored for the complex needs of luxury hotels

Cons

  • −No free trial or free tier publicly advertised
  • −Primarily focused on luxury and high-end hotels, potentially over-featured for smaller establishments

Key features

  • ✓Housekeeping management for increased staff productivity and room insights
  • ✓Service delivery coordination for consistent guest and team request fulfillment
  • ✓Guest services personalization and scaling for front desk operations
  • ✓Real-time guest messaging for preferred communication
  • ✓Enterprise Dashboards for visualizing custom data on web and mobile
  • ✓PerfectWage™ for competitive wage information by position
  • ✓Enterprise Asset Management for tracking and monitoring assets
  • ✓PerfectLabor™ for optimizing staffing and scheduling

Pricing

No public pricing plans recorded.

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