Head to head · 4 tools

Freshdesk vs Make vs Pabbly Connect vs Workato

Starting price

$19/month

Starting price

$10.59/month

Starting price

$15/month

Starting price

—

Attribute	Freshdesk	Make	Pabbly Connect	Workato
Category	Customer Support & Success	AI & Automation	AI & Automation	AI & Automation
Pricing	Paid	Free tier	Free tier	Paid
Starting price	$19/month	$10.59/month	$15/month	—
Free tier	No	Yes	Yes	No
Free trial	Yes	No	No	No
Deployment	—	—	Cloud	—
API available	Unknown	Unknown	Unknown	Unknown
Platforms	ios, android	—	—	—
Certifications	—	—	—	—
Integrations	4	7	—	2
Company	Founded 2010	Founded 2012	—	—
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	— Unknown
Rbac	✓ Yes	— Unknown	— Unknown	— Unknown
Mobile App	Ios And Android	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	✓ Yes	— Unknown	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	✓ Yes	— Unknown	— Unknown	— Unknown
Prebuilt Integrations	— Unknown	— Unknown	— Unknown	— Unknown
Visual Workflow Builder	— Unknown	— Unknown	— Unknown	— Unknown
Code Steps	— Unknown	— Unknown	— Unknown	— Unknown
Llm Access	— Unknown	— Unknown	— Unknown	— Unknown
Ai Agents	— Unknown	— Unknown	— Unknown	— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.