Head to head · 4 tools

Freshdesk vs Kommunicate vs Missive vs Slack

Starting price

$19/month

Starting price

$40/month

Starting price

$14/seat/month

Starting price

$7.25/month

Attribute	Freshdesk	Kommunicate	Missive	Slack
Category	Customer Support & Success	Customer Support & Success	Communication	Communication
Pricing	Paid	Paid	Paid	Free tier
Starting price	$19/month	$40/month	$14/seat/month	$7.25/month
Free tier	No	No	No	Yes
Free trial	Yes	Yes	Yes	Yes
Deployment	—	—	—	—
API available	Unknown	Unknown	Unknown	Yes
Platforms	ios, android	—	—	—
Certifications	—	—	—	8
Integrations	4	—	1	2
Company	Founded 2010	—	—	Founded 2009
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	✓ Yes
Rbac	✓ Yes	— Unknown	— Unknown	✓ Yes
Mobile App	Ios And Android	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	— Unknown	✓ Yes
Ticketing	✓ Yes	— Unknown	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	✓ Yes	— Unknown	— Unknown	— Unknown
Video Conferencing	— Unknown	— Unknown	— Unknown	✓ Yes
Team Messaging	— Unknown	— Unknown	— Unknown	✓ Yes
Max Participants	— Unknown	— Unknown	— Unknown	— Unknown
Screen Sharing	— Unknown	— Unknown	— Unknown	✓ Yes
Guest Access	— Unknown	— Unknown	— Unknown	— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.