Head to head · 4 tools

Dialpad vs Intercom vs Microsoft Teams vs RingCentral

Starting price

$15/month

Starting price

$29/month

Starting price

$4/month

Starting price

$30/month

Attribute	Dialpad	Intercom	Microsoft Teams	RingCentral
Category	Communication	Customer Support & Success	Communication	Communication
Pricing	Paid	Paid	Free tier	Paid
Starting price	$15/month	$29/month	$4/month	$30/month
Free tier	No	No	Yes	No
Free trial	Yes	Yes (14d)	Yes	Yes
Deployment	Cloud	—	Cloud	Cloud
API available	Unknown	Yes	Yes	Unknown
Platforms	—	—	—	ios, android, windows, macos
Certifications	—	5	—	—
Integrations	3	4	—	—
Company	Founded 2014	Founded 2011	Founded 2016	Founded 2003
Feature attributes
Sso Saml	— Unknown	✓ Yes	— Unknown	— Unknown
Rbac	— Unknown	— Unknown	— Unknown	— Unknown
Mobile App	— Unknown	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	✓ Yes	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	✓ Yes	— Unknown	— Unknown
Live Chat	— Unknown	✓ Yes	— Unknown	— Unknown
Knowledge Base	— Unknown	✓ Yes	— Unknown	— Unknown
Ai Chatbot	— Unknown	✓ Yes	— Unknown	— Unknown
Omnichannel	— Unknown	✓ Yes	— Unknown	— Unknown
Video Conferencing	— Unknown	— Unknown	— Unknown	— Unknown
Team Messaging	— Unknown	— Unknown	— Unknown	— Unknown
Max Participants	— Unknown	— Unknown	— Unknown	— Unknown
Screen Sharing	— Unknown	— Unknown	— Unknown	— Unknown
Guest Access	— Unknown	— Unknown	— Unknown	— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.