Head to head · 4 tools

BigCommerce vs Insightly vs Kustomer vs Zendesk

Starting price

$39/month

Starting price

$29/month

Starting price

$89/month

Starting price

$19/month

Attribute	BigCommerce	Insightly	Kustomer	Zendesk
Category	E-commerce & Commerce	CRM & Customer Management	CRM & Customer Management	Customer Support & Success
Pricing	Paid	Free tier	Paid	Paid
Starting price	$39/month	$29/month	$89/month	$19/month
Free tier	Unknown	Yes	No	Unknown
Free trial	Unknown	Yes	Yes	Yes (14d)
Deployment	—	Cloud	Cloud	Cloud
API available	Unknown	Unknown	Unknown	Yes
Platforms	—	—	—	—
Certifications	—	—	—	9
Integrations	2	5	—	5
Company	Founded 2009	—	—	Founded 2007
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	✓ Yes
Rbac	— Unknown	— Unknown	— Unknown	✓ Yes
Mobile App	— Unknown	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	✓ Yes
Data Export	— Unknown	— Unknown	— Unknown	✓ Yes
Hosted Storefront	— Unknown	— Unknown	— Unknown	— Unknown
Multichannel Selling	— Unknown	— Unknown	— Unknown	— Unknown
Inventory Management	— Unknown	— Unknown	— Unknown	— Unknown
Transaction Fees	— Unknown	— Unknown	— Unknown	— Unknown
App Marketplace	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	— Unknown	— Unknown	✓ Yes
Live Chat	— Unknown	— Unknown	— Unknown	✓ Yes
Knowledge Base	— Unknown	— Unknown	— Unknown	✓ Yes
Ai Chatbot	— Unknown	— Unknown	— Unknown	✓ Yes
Omnichannel	— Unknown	— Unknown	— Unknown	✓ Yes

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.