Discord vs Intercom vs Mattermost vs Microsoft Teams
| Attribute | ||||
|---|---|---|---|---|
| Category | Communication | Customer Support & Success | Communication | Communication |
| Pricing | Free tier | Paid | Free tier | Free tier |
| Starting price | $2.99/month | $29/month | $10/month | $4/month |
| Free tier | Yes | No | Yes | Yes |
| Free trial | No | Yes (14d) | Yes | Yes |
| Deployment | Cloud | — | Cloud | Cloud |
| API available | Unknown | Yes | Unknown | Yes |
| Platforms | ios, android, windows, macos | — | ios, android, windows, macos, linux | — |
| Certifications | — | 5 | — | — |
| Integrations | 3 | 4 | — | — |
| Company | Founded 2015 | Founded 2011 | Founded 2015 | Founded 2016 |
| Feature attributes | ||||
| Sso Saml | — Unknown | ✓ Yes | — Unknown | — Unknown |
| Rbac | — Unknown | — Unknown | — Unknown | — Unknown |
| Mobile App | — Unknown | — Unknown | — Unknown | — Unknown |
| Webhooks | — Unknown | ✓ Yes | — Unknown | — Unknown |
| Data Export | — Unknown | — Unknown | — Unknown | — Unknown |
| Ticketing | — Unknown | ✓ Yes | — Unknown | — Unknown |
| Live Chat | — Unknown | ✓ Yes | — Unknown | — Unknown |
| Knowledge Base | — Unknown | ✓ Yes | — Unknown | — Unknown |
| Ai Chatbot | — Unknown | ✓ Yes | — Unknown | — Unknown |
| Omnichannel | — Unknown | ✓ Yes | — Unknown | — Unknown |
| Video Conferencing | — Unknown | — Unknown | — Unknown | — Unknown |
| Team Messaging | — Unknown | — Unknown | — Unknown | — Unknown |
| Max Participants | — Unknown | — Unknown | — Unknown | — Unknown |
| Screen Sharing | — Unknown | — Unknown | — Unknown | — Unknown |
| Guest Access | — Unknown | — Unknown | — Unknown | — Unknown |
Also consider
Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.