Discord vs Intercom vs Mattermost
| Attribute | |||
|---|---|---|---|
| Category | Communication | Customer Support & Success | Communication |
| Pricing | Free tier | Paid | Free tier |
| Starting price | $2.99/month | $29/month | $10/month |
| Free tier | Yes | No | Yes |
| Free trial | No | Yes (14d) | Yes |
| Deployment | Cloud | — | Cloud |
| API available | Unknown | Yes | Unknown |
| Platforms | ios, android, windows, macos | — | ios, android, windows, macos, linux |
| Certifications | — | 5 | — |
| Integrations | 3 | 4 | — |
| Company | Founded 2015 | Founded 2011 | Founded 2015 |
| Feature attributes | |||
| Sso Saml | — Unknown | ✓ Yes | — Unknown |
| Rbac | — Unknown | — Unknown | — Unknown |
| Mobile App | — Unknown | — Unknown | — Unknown |
| Webhooks | — Unknown | ✓ Yes | — Unknown |
| Data Export | — Unknown | — Unknown | — Unknown |
| Ticketing | — Unknown | ✓ Yes | — Unknown |
| Live Chat | — Unknown | ✓ Yes | — Unknown |
| Knowledge Base | — Unknown | ✓ Yes | — Unknown |
| Ai Chatbot | — Unknown | ✓ Yes | — Unknown |
| Omnichannel | — Unknown | ✓ Yes | — Unknown |
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Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.