Head to head · 4 tools

CustomerGauge vs Medallia vs Qualtrics vs Zendesk

Starting price

—

Starting price

—

Starting price

$420/month

Starting price

$19/month

Attribute	CustomerGauge	Medallia	Qualtrics	Zendesk
Category	Analytics & Business Intelligence	Customer Feedback	Research & Science	Customer Support & Success
Pricing	Paid	Paid	Free tier	Paid
Starting price	—	—	$420/month	$19/month
Free tier	No	No	Yes	Unknown
Free trial	Unknown	No	No	Yes (14d)
Deployment	—	—	—	Cloud
API available	Unknown	Unknown	Unknown	Yes
Platforms	—	—	—	—
Certifications	—	—	5	9
Integrations	1	—	—	5
Company	—	Founded 2001	Founded 2002	Founded 2007
Feature attributes
Sso Saml	— Unknown	— Unknown	✓ Yes	✓ Yes
Rbac	— Unknown	— Unknown	✓ Yes	✓ Yes
Mobile App	— Unknown	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	✓ Yes
Data Export	— Unknown	— Unknown	— Unknown	✓ Yes
Survey Builder	— Unknown	— Unknown	✓ Yes	— Unknown
Electronic Lab Notebook	— Unknown	— Unknown	— Unknown	— Unknown
Statistical Analysis	— Unknown	— Unknown	— Unknown	— Unknown
Regulatory Support	— Unknown	— Unknown	— Unknown	— Unknown
Shared Workspace	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	— Unknown	— Unknown	✓ Yes
Live Chat	— Unknown	— Unknown	— Unknown	✓ Yes
Knowledge Base	— Unknown	— Unknown	— Unknown	✓ Yes
Ai Chatbot	— Unknown	— Unknown	— Unknown	✓ Yes
Omnichannel	— Unknown	— Unknown	— Unknown	✓ Yes

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.