Coursera vs Insightly vs Salesforce vs Zendesk

Coursera+

Starting price

$59/month

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Insightly+

Starting price

$29/month

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Salesforce+

Starting price

$25/month

ViewVisit site ↗

Zendesk+

Starting price

$19/month

ViewVisit site ↗

Attribute	Coursera	Insightly	Salesforce	Zendesk
Category	Education & Learning	CRM & Customer Management	CRM & Customer Management	Customer Support & Success
Pricing	Free tier	Free tier	Paid	Paid
Starting price	$59/month	$29/month	$25/month	✓ $19/month
Free tier	✓ Yes	✓ Yes	No	Unknown
Free trial	✓ Yes (7d)	✓ Yes	✓ Yes (30d)	✓ Yes (14d)
Deployment	Cloud	Cloud	Cloud	Cloud
API available	✓ Yes	Unknown	✓ Yes	✓ Yes
Platforms	android	—	—	—
Certifications	2	—	✓ 12	9
Integrations	—	5	✓ 22	5
Company	Founded 2012	—	Founded 1999	Founded 2007
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	✓ Yes
Rbac	— Unknown	— Unknown	✓ Yes	✓ Yes
Mobile App	Android Only	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	✓ Yes
Data Export	— Unknown	— Unknown	— Unknown	✓ Yes
Content Type	— Unknown	— Unknown	— Unknown	— Unknown
Certificates	✓ Yes	— Unknown	— Unknown	— Unknown
Accredited	✓ Yes	— Unknown	— Unknown	— Unknown
Course Count	— Unknown	— Unknown	— Unknown	— Unknown
For Business	✓ Yes	— Unknown	— Unknown	— Unknown
Pipeline Management	— Unknown	— Unknown	✓ Yes	— Unknown
Marketing Automation	— Unknown	— Unknown	✓ Yes	— Unknown
Custom Objects	— Unknown	— Unknown	✓ Yes	— Unknown
Reporting Dashboards	— Unknown	— Unknown	✓ Yes	— Unknown
App Marketplace	— Unknown	— Unknown	✓ Yes	— Unknown
Ticketing	— Unknown	— Unknown	— Unknown	✓ Yes
Live Chat	— Unknown	— Unknown	— Unknown	✓ Yes
Knowledge Base	— Unknown	— Unknown	— Unknown	✓ Yes
Ai Chatbot	— Unknown	— Unknown	— Unknown	✓ Yes
Omnichannel	— Unknown	— Unknown	— Unknown	✓ Yes

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.